Manage conversations with leads and customers at scale

Assign, reply, and close conversations across your website, in your apps, email, and social
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Key features

Key features

Multi-channel
Receive messages from leads and users wherever they are
Team Inbox
One place to manage and respond to all conversations with leads and users
Operator Bot
The bot for better customer experiences
Actionable insights
See your team’s performance and plan ahead
Early stage company? Eligible applicants get all of our products for just $49 a month. Learn more →

More than 20,000 companies are using Intercom to respond to their customers

Expensify

“Before Intercom, we tried a number of support tools and struggled to get below a one hour response time. With Intercom, our top customers hear from us within 30 minutes, and we’re solving their problems faster.”

Decreased response time by over 50%

Keenio

Improved customer satisfaction by 30%

Moz

70% reduction in median response time

Influx

Increased qualified leads by 27%