Marketers today are forced to create complex decision trees to account for the many different actions people can take, and orders they can be taken in. It’s a mess.
Just create your messages and define the rules that trigger them. Intercom will take care of the rest.
Use attributes and events to measure the performance of your campaign.
Decide who enters your campaign and when they should be removed.
Address people by name, reference actions they’ve taken, and more.
Embed images, buttons, and format text.
See how your message will look just as your customers will.
Address people by name, reference actions they’ve taken, and more.
Embed images, buttons, and format text.
See how your message will look just as your customers will.
Address people by name, reference actions they’ve taken, and more.
See how your message will look just as your customers will.
If someone matches the rules to more than one message, the one that’s higher will be sent.
Send additional messages to people who fail to take specific actions.
Message Goals show you how effective each message is in getting people to take specific actions.
Control the look of your emails with custom templates.
Optimize conversion by testing different messages types and content.
Schedule emails to send only on specific days between certain hours.
Avoid over-messaging people by adding a delay between messages.
We replaced MailChimp with Intercom. It's the only tool we need to send targeted, effective messages to our customers