Fin knows fintech from claims to compliance

Fin AI Agent delivers instant, accurate support across all channels, handling complex transaction queries from account changes and access issues to disputes and claims.

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Trusted by 25K+ Businesses
  • Amazon
  • Frame.io
  • Coda
  • Envoy
  • Atlassian
  • Anthropic
  • Microsoft

Fin adapts to fintech needs

Fin simplifies onboarding, accelerates adoption, and safely resolves customer issues while keeping your support aligned with changing regulations and products 24/7.

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Use Fin with Intercom or 
your existing platform

Fin for Intercom
Fin for IntercomFin works natively on Intercom’s complete AI-first customer service platform—no integration required. 
Fin for Zendesk
Fin for ZendeskFin AI Agent can resolve your support tickets, emails and messages on Zendesk. Get started in under an hour. 
Fin for Salesforce
Fin for SalesforceSupport cases, emails, and messages—set up Fin on Service Cloud in under an hour and start resolving issues instantly.

Fast answers even when it’s busy

Industry leaders like Spendesk, Lightspeed, and Fundrise use Intercom to deliver faster answers, keep support compliant, and personalize their customer experience at scale.

Resolution rate

Fin resolves up to 65% of Lightspeed’s support volume.

Accuracy rate

Fin delivers unparalleled answer accuracy for Fundrise.

First response time

Spendesk reduced FRT by 80% by switching to Intercom

Fin creates fintech winners

 

"Less than three months after launching Fin, it now handles more than 50% of our total support cases.”

Lee Ruth
Chief Product Officer
 

"With Intercom's AI-first customer service platform, we're now able to provide personalized support at scale, and at a faster pace across all our support channels. We can also anticipate and address customer needs before they even reach out."

Lee Burkhill
Project Executive
 

"Using a combination of Fin AI Agent, help centre and proactive support features, our customers are able to self-serve up to 90% of their queries, leaving our team to focus on the more complex cases."

Carl Olsen
General Manager, Operations
 

"Less than three months after launching Fin, it now handles more than 50% of our total support cases.”

Lee Ruth
Chief Product Officer
 

"With Intercom's AI-first customer service platform, we're now able to provide personalized support at scale, and at a faster pace across all our support channels. We can also anticipate and address customer needs before they even reach out."

Lee Burkhill
Project Executive
 

"Using a combination of Fin AI Agent, help centre and proactive support features, our customers are able to self-serve up to 90% of their queries, leaving our team to focus on the more complex cases."

Carl Olsen
General Manager, Operations

Get Fin AI Agent for just $0.99 per resolution

With Fin AI Agent, you only pay for the outcome you care about most—resolved conversations. There’s no minimum spend, no hidden fees, and you can manage your usage by using limit controls.