An Inbox Seat gives a Teammate access to the Inbox product.
A Teammate is anyone in your company with an Intercom account. You can have unlimited Teammates for free and choose which of them have a paid Inbox Seat.
Create and publish help content to a public knowledge base
Powering 500,000,000 conversations every month for the world's fastest growing businesses
Intercom drives 40% of sales demos booked
Increased message engagement by 2.5x
Reduced customer support response time by over 50%
Frequently Asked Questions
Can I try Intercom for free?
You can try any product free for 14 days. You can buy, upgrade or cancel at any time.
What is Pro?
Pro subscriptions include additional features not available in Essential. You can upgrade to or downgrade from Pro subscriptions at any time.
Can I try more than one product?
Yes, you can trial more than one product. You can add or remove products at any time.
What are Teammates and Seats?
A Teammate is anyone in your company with an Intercom account. You can have unlimited teammates in Intercom for free. Teammates have full access to the Messages and Articles products. You can choose which teammates have a paid Inbox Seat.
How do you define leads and customers?
Leads are people who visit your website that have replied to a message or shared their email address. You can upload your existing leads via CSV. Customers are people who have created an account for your website or app.
Learn more about how leads and customers are defined.
Is my customer data safe with Intercom?
Keeping our customers' data secure is the most important thing Intercom does. We go to considerable lengths to ensure that all data sent to Intercom is handled securely.
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