Advice and answers from the Intercom Team
Set up and use the next-gen Inbox to give your teammates and customers a modern experience.
Go beyond simple live chat – handle complex customer requests asynchronously.
Automate simple processes, speed up your workflows and offer proactive support
Tracking your customers in the Intercom platform for better relationships.
Measuring the performance of your teams, messages, articles and automations.
Setting up and customizing your Messenger to start chatting with customers
Apps & Integrations
Learn about Intercom's app store, adding apps to your workspace and building your own custom apps.
Reduce hold times for your customers and move phone conversations to Messenger.
Custom Actions and Objects
Boost your bots effectiveness and resolve more customer questions automatically.
Intercom in your Mobile App
Everything you need to know about installing and using Intercom in your mobile app.