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Emmet Connolly

Beth-Ann Sher

Des Traynor

See how your AI-first customer service solution works.

Intercom Overview

Ryan Quinn

Michaela

Everything you need to know to get started with Intercom.

Getting Started

Beth

Ivan

Boosting productivity with a workspace that connects your inbox, tickets, and help center

Help Desk

Michelle Fitzpatrick

Increasing agent efficiency and resolving customer questions instantly with Fin, an AI agent and AI copilot.

Fin AI

Brian Byrne

Matthew Pelyhes

Onboarding, educating, and notifying your customers with in-context, automated messages.

Proactive Support

Alissa Tyrangiel

Automating repetitive tasks for customers and agents with our no-code visual builder—including triggers, conditions, rules, and Fin AI Agent.

Automation

Jordan Shefrin

Managing all of your content to power AI, agents and self-serve support.

Knowledge Hub

Mark O'Donovan

Mariah

Monitoring, analyzing and optimizing your support operation with instant AI insights, real-time performance data, customizable reports and actionable CSAT and customer feedback.

Reports

Kyle Farmer

Lisa McMahon

Tracking your customers in the Intercom platform for better relationships.

Contacts

Paula Lopez-Pozuelo

Setting up and customizing your Messenger to start chatting with customers.

Messenger

Delivering support content to your customers wherever they are with an on-brand and integrated help center that customers can access through any channel.

Help Center

Liam Keegan

Integrating apps with your workspace, and building your own custom apps.

App Store

Stephen Forbes

Eden

Boosting your bots effectiveness and resolving more customer questions automatically.

Custom Actions & Objects

Installing and using Intercom in your mobile app.

Intercom in your App

Phil

Using Intercom Academy to level up and learn new skills.

Eric Domagalski

Thibault Candebat

Updating your privacy policy to include Intercom, and our own terms and privacy policies.

Privacy & Terms

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

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