See how your customer service solution works.
Everything you need to know to get started with Intercom
Set up and use the next-gen Inbox to give your teammates and customers a modern experience.
Go beyond simple live chat – handle complex customer requests asynchronously.
Automate simple processes, speed up your workflows and offer proactive support
How to send perfect messages and targeted campaigns.
Tracking your customers in the Intercom platform for better relationships.
Use Articles in your Help Center to allow customers to self serve.
Measuring the performance of your teams, messages, articles and automations.
Setting up and customizing your Messenger to start chatting with customers
Learn about Intercom's app store, adding apps to your workspace and building your own custom apps.
Reduce hold times for your customers and move phone conversations to Messenger.
Boost your bots effectiveness and resolve more customer questions automatically.
Everything you need to know about installing and using Intercom in your mobile app.
FAQs from the Intercom Community forum
Using Intercom Academy to level up and learn new skills.
Updating your privacy policy to include Intercom, and our own terms and privacy policies.