Intercom

Community

Webinars

Academy

Developer Hub

IT Friend

Des Traynor

Emmet Connolly

See how your customer service solution works.

Intercom Overview

Phil

Emanuele

Beth-Ann Sher

Everything you need to know to get started with Intercom

Getting Started

Beth

Ivan

Set up and use the next-gen Inbox to give your teammates and customers a modern experience.

Inbox

Patrick Andrews

Go beyond simple live chat – handle complex customer requests asynchronously.

Tickets

Joe Darrer

Lena Leadbetter

Automate simple processes, speed up your workflows and offer proactive support

Automation

Brian Byrne

Matthew Pelyhes

How to send perfect messages and targeted campaigns.

Proactive Support

Cameron Gumley

Tracking your customers in the Intercom platform for better relationships.

Contacts

Jordan Shefrin

Liam Keegan

Use Articles in your Help Center to allow customers to self serve.

Articles

Katerina Maniataki

Measuring the performance of your teams, messages, articles and automations.

Reporting

Michaela

Laura J

Setting up and customizing your Messenger to start chatting with customers

Messenger

Eoghan McCabe

Bobby Stapleton

Learn about Intercom's app store, adding apps to your workspace and building your own custom apps.

Apps & Integrations

Reduce hold times for your customers and move phone conversations to Messenger.

Switch

Stephen Forbes

Brian McKiernan

Boost your bots effectiveness and resolve more customer questions automatically.

Custom Actions & Objects

Brian Donohue

Everything you need to know about installing and using Intercom in your mobile app.

Intercom in your App

Intercom Community

Using Intercom Academy to level up and learn new skills.

Intercom Academy

Molly Elizabeth Udom

Thibault Candebat

Updating your privacy policy to include Intercom, and our own terms and privacy policies.

Privacy & Terms

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company

Tickets portal

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