Here for the first time? See how Intercom can help; from sales and marketing, to customer engagement and support.
How Intercom's key features work, and how to access them.
Everything you need to know to get started with Intercom
Easy steps to setting up Intercom on any platform.
Customize the Messenger, import user data, forward email, set up notifications and more.
Capture, qualify, route and convert leads into customers faster with Messages and Inbox.
Send in-app messages and emails to onboard, activate, retain and expand users with the Messages product.
Accelerate your sales and support with the Inbox product.
Let customers support themselves with our knowledge base product, Articles.
Drive better product adoption with a series of interactive in-app messages.
Automate simple actions with Task Bots, generate more sales with Custom Bots, and resolve common questions with Answer Bot.
Speed up your workflows with our apps and integrations, including Salesforce, HubSpot, Slack, Google Calendar, Pipedrive, Stripe, Shopify and more.
See who your customers are, what they do, and have conversations with them.
A curated list of the most commonly asked questions by Intercom customers
How to do better product research using Intercom.
Learn how to get started building on Intercom, whether you’re building an app or a custom integration.
How to use Intercom in place of other products, like Zendesk or Drift.
How our products are priced, updating your privacy policy to include Intercom, and our own terms and privacy policies.