Introducing Product Tours – craft tailor-made onboarding experiences for your users, with contextual, personalized tours to help you take your onboarding and retention to the next level.
Marketing 45 min listen
On this episode of Scale, Anthony Kennada discusses whether you should create a category or when it is a better strategy to enter a crowded marketplace with a disruptor product.
Sales 3 min read
Sales operations is one of the hardest, yet most crucial, functions for sales organizations to get right. Intercom’s Jeffrey Serlin joined the Predictable Revenue podcast to reflect on what he’s learned scaling sales ops globally.
Product & Design 1 min read
Shipping a good product is a constant balancing act between different constraints and the limitations of the real world. Designers need to know what they’re shipping to get the balance right.
Marketing 20 min listen
Six years ago, Segment were just four engineers sitting in an apartment in San Francisco with 6 months of runway. This week on Scale, we’re getting an inside look at how marketing helped them grow to a $1.5 billion dollar valuation.
News & Updates 4 min read
With the rollout of TLS 1.2, we’re introducing an official deprecation plan for previous versions of our mobile SDKs and, later this year, raising our minimum supported platform versions. Learn what change we’re making, why we’re making it, and lessons we learned developing a deprecation framework.
News & Updates 2 min read
With so many live chat tools and shiny new features in the market, the buying process can feel overwhelming. Our new guides for sales and marketing teams will help simplify the buying process for your team.
Product & Design 6 min read
We talk a lot about “aha” moments in products, that feeling of delight when you discover the value in a new app or service. But how do you identify and measure aha moments, and how do they relate to activation?
Sales 1 min read
Modern buyers enter the sales cycle full of knowledge, opinions and feelings about your product. Here’s how our real-time sales reps increase velocity for these buyers.
Sales 25 min listen
This week on the Scale podcast, we’re getting a behind the scenes look into one of the most successful startups of our generation – Stripe.