The 3 Cs of cross-functional teamwork
The phrase “cross-functional” is most commonly used to describe a team made up of of people with different…
Embracing complexity: designing our Custom Bot builder
Customers wanted more control and flexibility with their chatbot. That meant designing a more complex feature and helping users embrace that complexity. Learn how we approached this challenge.
Convert your ad traffic with personalized landing pages
In advertising, a one size fits all strategy is too broad to be truly effective. One size ends…
Reddit’s Nick Caldwell on engineering leadership
On day one as Reddit’s new VP of Engineering, Nick Caldwell faced a dilemma. He had just spent…
Building a long tail of evergreen content
The first law of content marketing is that publishing is an expensive business. No matter how hard you…
Strategy over speed: How video games prepared me for life as a product manager
Growing up, I was surrounded by video games. In my house, we had the NES, Nintendo 64, Game…
