The Intercom Blog

Articles and Podcasts on Customer Service, AI and Automation, Product, and more

Latest News

Customer Service 5 min read

In our latest “Response Time” interview, we ask Agnieszka Popławska, Customer Success Team Lead at Calamari, about their greatest productivity hack, and more.

Customer Service 3 min read

In our latest “Response Time” interview, we ask Kelsey VanSleen, Customer Success and Implementation Specialist at Billy, about the most valuable thing that working in customer service has taught them, how they’d explain their job to an alien, and more.