The Intercom Blog

Articles and Podcasts on Customer Service, AI and Automation, Product, and more

Latest News

Customer Service 2 min read

In our latest “Response Time” interview, we ask Robb Clarke, Head of Technical Operations at RB2B, about his greatest productivity hack, which movie robot he’d choose as his AI sidekick, and more.

Customer Service 3 min read

In our latest “Response Time” interview, we ask Trevor Kimball, Support Team Manager at MultiTracks.com, about the most valuable thing working in customer service has taught them, and more.

Customer Service 3 min read

In our latest “Response Time” interview, we ask Pat Barlow, Support Lead at Dovetail, about their greatest productivity hack, what Olympic sport customer service would be, and more.

Customer Service 2 min read

In our latest “Response Time” interview, we ask Sam Miller, Support Operations Manager at Dental Intelligence, about the most valuable thing their job has taught them, what they wish people knew about working in customer service, and more.