The Intercom Blog

Articles and Podcasts on Customer Service, AI and Automation, Product, and more

Latest News

Customer Service 3 min read

In our latest “Response Time” interview, we ask Lucía Achigar, Support Team Lead at Bunker DB, about the most valuable thing that working in customer service has taught them, which movie robot they’d choose as their AI sidekick, and more.

Customer Service 2 min read

In our latest “Response Time” interview, we ask David Henderson, CEO of Tubular, about the strangest thing a customer has ever asked them, which celebrity would be great at their job, and more.