What are the ingredients of a modern marketing stack in 2021? And how do you start building your own marketing stack? We asked some of the world’s fastest-growing companies to find out.
Scale by Intercom 30 min listen
We can’t seem to get enough of CX — every year, there’s a growing list of articles, conferences, and best practices on the subject. So, how come so many companies still get it wrong? CX expert Annette Franz joins Intercom’s Bobby Stapleton to discuss.
News & Updates 5 min read
Getting valuable insights from your customer conversations is vital for providing excellent support at scale. With these powerful new reporting features, it’s easier than ever to find the signal in the noise.
Product & Design 33 min listen
There’s a delicate balance any product strategy needs to master: On the one hand, to build a successful business, you…
Product & Design 8 min read
Originality is the holy grail of creativity. But does true originality exist in design or is it always influenced by what came before?
News & Updates 30 min listen
Intercom CEO Karen Peacock and CRO Leandra Fishman share their thoughts on not just what makes a good leader, but a good ally, a good colleague, and a good friend.
Support 17 min read
Learn how your business can benefit from live chat, and how to use it in engaging, conversational ways as part of your sales, marketing, and support strategies.
Scale by Intercom 9 min read
Customer expectations are rising, but is your team adapting to meet them? We talked to support leaders from HubSpot, Stripe, and Productboard to learn how they’re bridging the customer expectation gap.
News & Updates 10 min read
We’ve made powerful updates to our conversational support and engagement tools to help you stay personal with your customers at scale. Here are a few highlights from this quarter.
Growth 35 min listen
Cool Planet Group CEO and serial entrepreneur Norman Crowley chats to Intercom’s Dee Reddy on his vision for building a truly sustainable business model.