Aligning sales and marketing, with Intercom’s Brian Kotlyar and Jeff Serlin
Marketing and sales may employ different tactics, but their goal should be singular: help the company sell its…
Get ready for The Next Chapter
Messaging has fundamentally changed how businesses and customers communicate. We believe we’re on the cusp of another change which will drive faster growth for businesses who embrace it.
Revenue reporting: fresh insights for your sales and marketing teams
The number of tools used by sales and marketing teams only continues to grow, and with that expansion…
Enhance your answers – how to handle frequently asked questions
Our customers often ask us how they can run an excellent customer support operation. One of the most…
Announcing our new four-part series on sales – The Sales Handbook
Today we’re publishing a brand new, four-part series on sales – The Sales Handbook. Sales is the lifeblood…
5 essential onboarding tactics for complex products
The ideal onboarding experience is an easy and frictionless path to finding value. Consumer products perfected this by…
