Activate in minutes
From Intercom Articles, Zendesk Help Center, or any public URL, Fin can ingest content from multiple sources at once.
Fin starts answering customer questions immediately. No training, no configuration, no new bot paths.
As your support content gets better, Fin does too—along with its resolution rates.
Any language, anywhere, any time
A true natural language bot, Fin can understand complex queries, ask clarifying questions, and fully converse with your customers.
Fin will automatically detect a customer’s language and resolve issues in any of the 43 languages that Intercom currently supports.
Fin can effortlessly keep conversations going wherever your customers are—Intercom Messenger, WhatsApp, SMS, and more.
All the features you need and more
- Intercom Articles
- Zendesk Help Center
- Conversation dataComing soon
- Any public URL
- Multiple sources
- Multiple public URLs
- Automated content sync
- Manual content sync
- No training, no configuration
- Preview Fin before setting live
- Custom Answers for important questions
- Configure multiple Fin AI bots
- Inbox view for Fin conversations
- Rules and audience targeting
- Resolution limits with notificationsComing soon
- Handoff to support teams
- Handoff to other bots
- Handoff to Zendesk or Freshdesk
- Powered by OpenAI
- Holds complete conversations
- Asks clarifying questions
- MultilingualComing soon
- Usage metrics
- Performance/ROI metrics
- Custom reporting
- CSV downloadComing soon
- Plug into third-party dashboardsComing soon
- Article-level metricsComing soon
- Content scoreComing soon
- Web, mobile, and app ready
- Integrate with over 400 apps
- Intercom Messenger
- EmailComing soon
- Rename Fin
- Personalize Fin Messenger
- Customize Fin icon