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Taking a course in Intercom Academy
Taking a course in Intercom Academy
Everything you need to know to navigate through courses.
Phil avatar
Written by Phil
Updated over a week ago

So you've signed up for Academy, and you're ready to dive in, where to start?

First, register for the course you'd like to take, just click "Take the course":

Then, click "Resume" or "Introduction" to get started:

Tip: This is also how to continue the course, if you leave and come back. 😉

This will take you into the course view, where you'll find all the lessons:

The lessons are sorted in sections, and the icons show you each type of lesson:

It's easy to keep track of the lessons you've completed, as the icon will change to a tick:

Important: The lessons in a course must be completed in order, so that means watching each video until the end, or reading all the way through a text lesson. 🤓

When you're ready to move on, just click "Next" or select the next one from the list:

Tip: You can always go back to other lessons you've completed if you'd like.

If you have any trouble taking a course, or wanted to share some feedback, we'd love to hear from you!

Just start a conversation in the Messenger from any Academy page:


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