Heading, The world’s first customer messaging platform for business growth

 The world’s first Conversational Relationship Platform

Feature Spotlight, Intercom builds a suite of messaging-first products

Intercom builds a suite of messaging-first products image

Feature Spotlight - Intercom builds a suite of messaging-first products image

Statistics, founded + customers + funding

55 2nd Street, 4th Floor,  San Francisco, CA 94105

San Francisco

Floor 2, 80 Great Eastern St.,  London  EC2A 3JL

London

1330 W. Fulton Market, Suite 750,  Chicago, IL 60607

Chicago

3rd Floor, Stephens Ct., 18-21 St. Stephen’s Green,  Dublin 2

Dublin

285A Crown St. Surry Hills NSW 2010, Australia, 1st Floor  Sydney

Sydney

Our offices

Intercom announces the promotion of Karen Peacock to CEO

Intercom names new CEO as it gains Facebook and Amazon as clients

The new CEO of Intercom says she'll lead the company to profitability and an IPO in a ‘few years’

About Time—Intercom Puts Proactive Customer Service Back On The Agenda

Intercom CEO McCabe calls e-mail increasingly ineffective

Intercom aims to make online business personal - even with chatbots

Eoghan provides strategic leadership to Intercom as Chairman and was the CEO until 2020. Before Intercom he founded Contrast, a software design consultancy, & Exceptional, a developer tool company acquired by Rackspace.

Des leads product strategy, marketing, customer support and customer education. Previously, he co-founded Exceptional, and was a UX designer for web apps.

Des Traynor, Chief Strategy Officer & Co-founder

Karen runs Intercom and is focused on delivering breakthrough value to Intercom’s customers. She is also a board member at Dropbox and was previously Intuit’s SVP of Small Business.

Ciaran runs Intercom’s engineering infrastructure, and keeps Intercom available, secure, and performant. Previously, he was CTO of Exceptional.

Dan leads Intercom’s finance, accounting, business ops and analytics teams to optimize Intercom’s growth. He was previously CFO of Sitecore.

Leandra oversees Intercom’s sales-led revenue channels, including the customer success, operations and support teams. She was previously SVP of Sales and Success at SendGrid, and became VP of Commercial Sales at Twilio following SendGrid’s acquisition.

Paul oversees Intercom’s product, design and research teams. Previously, he worked in brand, product and UX design at Facebook, Google, YouTube and Dyson.

Darragh leads Intercom’s engineering team. Previously, he worked at Amazon and software design consultancy Contrast.

Chris leads Intercom’s People organization which includes recruiting, people operations and workplace experience teams. Previously, he held HR leadership roles at Affirm, and Sun Microsystems.

Intercom is a fundamentally new way for internet businesses to communicate with customers, personally. We're the first to bring messaging products for sales, marketing & customer service to one platform.

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