Heading, The world’s first customer messaging platform for business growth

Meet the <span style="white-space: nowrap;">all-in-one</span> customer communications platform

Feature Spotlight, Intercom builds a suite of messaging-first products

Intercom builds a suite of messaging-first products image

Feature Spotlight - Intercom builds a suite of messaging-first products image

Statistics, founded + customers + funding

55 2nd Street, 4th Floor,  San Francisco, CA 94105

San Francisco

Floor 2, 80 Great Eastern St.,  London  EC2A 3JL

London

1330 W. Fulton Market, Suite 750,  Chicago, IL 60607

Chicago

3rd Floor, Stephens Ct., 18-21 St. Stephen’s Green,  Dublin 2

Dublin

285A Crown St. Surry Hills NSW 2010, Australia, 1st Floor  Sydney

Sydney

Our offices

Irish Independent: ‘You grow into your valuation. You reset your ambition’

‘You grow into your valuation. You reset your ambition’

Intercom Named to Forbes Cloud 100 5 Years in a Row

Business Insider: $1.3 billion messaging startup Intercom

$1.3 billion messaging startup Intercom just hired its first chief revenue officer

Forbes: About Time! Intercom Puts Proactive Customer Service Back On The Agenda

About Time! Intercom Puts Proactive Customer Service Back On The Agenda

Intercom aims to make online business personal - even with chatbots

Karen leads Intercom and focuses on delivering breakthrough value to customers. Previously she was Intuit’s SVP, Small Business and helped grow one of the world’s largest SaaS product lines to $2.5B in revenue.  She is on the Board of Directors at Dropbox.

Des leads R&D, including Product, Engineering, and Design. Previously, he co-founded Exceptional, and was a UX designer for web apps.

Des Traynor, Chief Strategy Officer & Co-founder

Eoghan provides strategic leadership to Intercom as Chairman and was the CEO until 2020. Before Intercom he founded Contrast, a software design consultancy, & Exceptional, a developer tool company acquired by Rackspace.

Paul oversees Intercom’s product, design and research teams. Previously, he worked in brand, product and UX design at Facebook, Google, YouTube and Dyson.

Darragh leads Intercom’s engineering team. Previously, he worked at Amazon and software design consultancy Contrast.

Leandra oversees Intercom’s sales-led revenue channels, including the Customer Success, Operations, and Support teams. She was previously SVP of Sales and Success at SendGrid, and became VP of Commercial Sales at Twilio following SendGrid’s acquisition. 

Anna leads Intercom’s Marketing team, including Product Marketing, Corporate Marketing, Demand Generation, and Growth. Previously, she was the CMO of Smartsheet and SVP of Marketing at CA Technologies.

Dan leads Intercom’s Finance, Accounting, Business Ops, and Analytics teams to optimize Intercom’s growth. He was previously CFO of Sitecore.

Cheree oversees Intercom’s Legal, Security, Compliance, and Regulatory teams. She was previously Chief Legal Officer and Corporate Secretary for Lumileds. 

Chris leads Intercom’s People organization which includes Intercom’s Recruiting, People Operations, and Workplace Experience teams. Previously, he held HR leadership roles at Affirm and Sun Microsystems.

Intercom is a fundamentally new way for internet businesses to communicate with customers, personally. We're the first to bring messaging products for sales, marketing & customer service to one platform.

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