This answer comes from the Interconnected community forum. 👌


Is Interconnected an Intercom product?

Are you offering Interconnected as product in your Intercom portfolio?

Interconnected is built on Salesforce Community Cloud, a third-party platform. We went with a third-party solution as we needed a tool which was immediately powerful and scalable for a company of our size, and Community Cloud was a perfect fit.

We don't have any plans to offer a community forum product at this time.

If this is something you'd like, join in on this thread and share your feedback here in Interconnected.

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