It’s easy to format your article in Articles' rich editor to make it easy for customers to scan. 

Format your text

Just highlight your text to reveal text formatting options. You can add subheadings, bold text, italics and links, and center your text on the page:

Add videos, images and buttons 

When you hover your mouse over the left hand side of the editor, you'll see a + icon:

Click on that icon to insert videos (via YouTube, Wistia, Vimeo, Loom, Vidyard and Streamio), images and buttons.  

Pro tip: Emojis can add personality and enhance the friendly, accessible tone of your content (though we suggest using them sparingly). On a Mac, you can add an emoji by holding down ‘command’, ‘control’ and the space bar together. 

Inline code and code blocks

To add inline code, type a backtick ( ` ) at the start and end of your code snippet. It will look like this:

example inline code 

To add a code block, use the '+' icon menu and select "Insert code" or just type three backticks ( ``` ) at the start and end of your code snippet. Your finished code block will look like this:

example code block
example code block

Create lists 

It's easy to make lists in Articles too. To start a numbered list just type '1.' and add a space, then keep typing. This will become the first line in your list and pressing return will go to the next numerical point. 

Numbered lists look like this:

  1. First line
  2. Second line
  3. Third line

Note: Press return twice to end the list. 

To start a bulleted list, just type a dash ( - ) or an asterisk ( * ), and add a space at the start of a new line, then keep typing. Articles will make this line the first line in your bulleted list. 

Bulleted lists look like this:

  • First point
  • Second point
  • Third point

Note: Pressing return twice will end a bulleted list too. 

What formatting does the Articles editor not support?

  • Custom HTML blocks or CSS styles.
  • Re-sizing images: we recommend re-sizing your images before you add them to an article. Images should be in a landscape format with a width between 640px and 1200px to prevent them from stretching.
  • Tables: we recommend restructuring your content if you can. Or you can export your table as an image and insert it into the article (think about adding a short description underneath the image).
  • Different indentation levels: If you add a bulleted or numbered list it will be indented, but it's not currently possible to indent a paragraph.
  • Nested lists: many nested lists can be broken up into multiple lists. Try using subheadings to add more structure. If your content has to be displayed as a nested list, pressing 'shift + return' will add a second line within a single bulleted or numbered point. You can then prefix additional lines with a dash like this:
  1. First point
  2. Second point (press 'shift + return' here)
    - Sub item within the second point.
    - Another sub item.
  3. Third point

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