5 Ways Automation Transforms Your Support Experience
Are you losing time answering the same questions over and over (and over)? In this guide, see how automation can win that time back.
Nearly 40% of teams say repetitive tasks get in the way of great customer support.* This guide shows how automation makes your team more efficient and shortens support queues—all without losing your personal touch.
Why teams using automation are 4x more likely to see CSAT scores improve
How to make automated support deeply personal
Which strategies cut costs while helping more customers
Statistics source: Intercom commissioned an independent market research firm to survey a random sample of 404 support managers and leaders. The study’s margin of error is +/-4.87% at the 95% confidence level.
Automated customer service that feels personal
Automated customer service lets you help more customers at scale without drastically growing headcount.