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  • The Intercom Customer Service Trends Report 2024

    AI is radically changing customer service. Here are the five biggest trends emerging this year—and how to capitalize on the immense opportunity ahead.

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  • How Customer Service Metrics Are Evolving in the Age of AI

    How should support leaders adapt their core metrics to get a true measure of success in this new era of AI?

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  • The AI Chatbot Buyer’s Checklist

    How can you make sure you choose the right AI bot for your support needs? This checklist covers the key questions to ask, spanning nine major areas.

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  • The State of AI in Customer Service 2023

    Check out our latest report and webinar series to learn the top 5 ways AI is transforming customer service, plus actionable tips and strategies to help your support team adapt to these exciting innovations.

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  • Check out our latest Webinars

    Join Intercom experts for industry insights and best practice advice. Live and on-demand.

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Intercom Convert

  • How live chat increases conversion rates

    How live chat increases conversion rates

    These 11 live chat stats reveal power of live chat as a channel for converting visitors and driving revenue for your business.
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  • Copper Portrait
    Customer story

    How Copper generated 19 new opportunities in one month with Intercom

    Copper generated 19 new opportunities in one month with Intercom.
    Read story
  • Qualify leads automatically

    Qualify leads automatically

    Automatically qualify your leads, so your team can convert them to customers.
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