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Introduction to the Messenger
We’ve reimagined what a Business Messenger should be.
How live chat increases conversion rates
These 11 live chat stats reveal power of live chat as a channel for converting visitors and driving revenue for your business.
The complete guide to onboarding customers
Learn how to craft a comprehensive onboarding strategy for your business.
The Growth Handbook
Authoritative, actionable strategies from industry leaders on how to grow your business.
Andrew Chen on finding the “fresh powder” in growth
Andreessen Horowitz's Andrew Chen discusses the changing landscape of customer acquisition.
Intercom on Sales
An exclusive look at the sales plays that have helped us scale a billion dollar business.
Defining customer support in 2019
The sense of personal connection is hard to forge and easy to lose with online interactions.
Drive revenue with real-time support
Learn how investing in real-time support drives revenue and customer satisfaction.
Where chatbots are headed in 2020
We surveyed 1,000 businesses and end users to learn more about chatbot ROI, use cases, and more.
Essential sales and marketing chatbot recipes
Build chatbots to automatically convert leads on your website.
Intercom on Starting Up
Perspectives on 9 questions we believe every founder and early stage employee will need to answer.