What's new in Intercom
Just a few of our recent releases.
Banners - The simple new way to engage your customersAnother code-free, customizable way to get your audience's attention
In your app. Outside your app.Build your campaigns with Series.
Conversational Support FunnelA framework that combines proactive, self-serve, and human support capabilities so you can get ahead of known problems before they arise.
New appsWe’ve added some new apps that help measure impact, extend self-serve support, collect customer feedback, and more.
An inside look at how we build
Built for you Podcast - Episode 2
In this special episode, we deep dive into the process behind Series, Intercom’s new visual campaign builder.Listen here
A message to our customers
CEO Karen Peacock shares how Intercom started with a mission to make internet business personal, and a big idea—the world’s first Business Messenger.Read more here
Built for you Podcast
In this very special panel episode we hear how conversations with our customers have shaped our product.Listen here
Intercom on Product podcast
VP of Product, Paul Adams, and co-founder, Des Traynor, discuss how understanding your customers is key to good product judgment.Listen here
New in Intercom webinar
Over the past few months, we've released lots of new features, products, and updates - in this webinar we showcase the problems they solve and share tips and tricks!Watch here
Meet the builders
- “What stands out to me is the attention our teams give to deeply understanding our customers' issues. That knowledge is key to creating genuine value for our users.”Maria GutierrezSenior Director, Engineering, Intercom
- “Mobile Carousels was born out of feedback from our customers, and designed in collaboration with them. It wouldn't be the product it is today without that collaboration.”Mathew CropperSenior Product Manager, Intercom
Grow faster with Intercom