Alissa Tyrangiel, Author at The Intercom Blog

Announcing Intercom’s new Inbox: The fastest and most powerful inbox designed for scale

The Intercom Inbox has always been one of the main attractions for our customers – but, with our latest upgrade, the next-generation Inbox is now the fastest, most effective, and powerful Inbox built for support at scale.

Alissa Tyrangiel

Senior Product Manager, Intercom

Product & Design 4 min read

Moving fast and building smart: The value of quick customer feedback

Speeding up customer feedback loops allows you to learn and iterate fast enough to stay ahead of the market while making your customers feel included in the process. Here are three tips for collecting customer feedback quickly and efficiently.

Alissa Tyrangiel

Senior Product Manager, Intercom