Instant service, exceptional experiences
Meet your customers wherever they are, whenever they contact you, with omnichannel support and a fully integrated help center. Plus, forget everything you knew about AI chatbots—meet Fin AI Agent.
Resolve 50% of customer questions. Instantly
Fin AI Agent is more than an AI chatbot: using the most sophisticated AI language models, it instantly resolves customer issues across channels with accurate, conversational answers based solely on your support content.
The numbers speak for themselves. We’re seeing a 50% resolution rate with Fin, which is pretty amazing.
Any language, any time, anywhere
Conversations from every channel—including email, phone, and messenger—route directly to your inbox for easier prioritization and resolution.
Customer support where and when they need it
Deliver support content to your customers wherever they are with an on-brand and integrated help center that customers can access through any channel.
Fin was so seamless to integrate, just a few clicks and you suddenly have a 24/7 new teammate!