For customers

Instant service, exceptional experiences

Meet your customers wherever they are, whenever they contact you, with omnichannel support and a fully integrated help center. Plus, forget everything you knew about AI chatbots—meet Fin AI Agent.

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Fin AI Agent

Resolve 50% of customer questions. Instantly

Fin AI Agent is more than an AI chatbot: using the most sophisticated AI language models, it instantly resolves customer issues across channels with accurate, conversational answers based solely on your support content.

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The numbers speak for themselves. We’re seeing a 50% resolution rate with Fin, which is pretty amazing.

Ben PeakDirector of Technical Support, Robin
 
 
Omnichannel & Multilingual

Any language, any time, anywhere

Conversations from every channel—including email, phone, and messenger—route directly to your inbox for easier prioritization and resolution.

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Help Center

Customer support where and when they need it

Deliver support content to your customers wherever they are with an on-brand and integrated help center that customers can access through any channel.

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Fin was so seamless to integrate, just a few clicks and you suddenly have a 24/7 new teammate!

Sam FordeMerchant Support Manager, Zapiet