Winston Christie-Blick, Product Manager
Set up one central place for your customers to reliably find answers, tips, and other important info when they need it.
Optimized for the channels customers use – your website, mobile app, in-product messages, or chat.
With the Messenger on every article, your customers can instantly start a conversation if they need more help.
Create multilingual articles for your global customers for faster self-serve answers
Use our editor to effortlessly add images, videos, call-to-action buttons, and interactive guides to your articles.
Create unique help content and serve it to different audiences, like paid users or visitors – or even based on language.
Keep your help center on-brand by customizing the color, logo, header, domain, and more.
Use our built-in feedback loops to clearly see what’s working, or how to make articles better for your customers.
Track how customers are rating your content, or collect more thorough feedback if they can’t find an answer.
Know exactly what articles to write next based on what your customers searched for but couldn’t find.