Intercom creates modern Customer Service software that redefines how businesses support their customers. Our platform connects businesses directly to customers using powerful messaging and automation. We enable teams to scale support without investing more resources - leading to happier customers and more efficient support teams.
Customer service teams from more than 25,000 global organizations rely on Intercom to deliver efficient and personal customer experiences at scale.
We live by our 6 Values
Negativity and pessimism make all things harder. The opposite is how you achieve very hard things. We need people who are on board with and bullish about our new plan.
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Our north star is shareholder value. We believe we will create that through incredible work. And we believe we will achieve that through a great culture.
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We aspire to true greatness. We demand the very best of ourselves, and of those we work with. We aim for very-best-in-class work with everything we do.
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We want independent thinkers. We will question the status quo in order to eliminate blind spots and increase our freedom to maneuver and innovate.
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We will exhibit great maturity and rise above tension that disrupts our work and distracts us from our goals. We will show a high degree of adaptability and hunger for change.
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52 weeks is not a long amount of time. We need everything done today, this week, this month. We move fast via hard work and smart work.
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Negativity and pessimism make all things harder. The opposite is how you achieve very hard things. We need people who are on board with and bullish about our new plan.
,
Our north star is shareholder value. We believe we will create that through incredible work. And we believe we will achieve that through a great culture.
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What it’s like to work at Intercom
Hear from our CEO, Eoghan McCabe, on what it’s like to work here and why this is the best time to join.
We build tools that make it simple for customers and businesses to connect.
We work to better understand our customers—and their customers.
We're friendly and collaborative. We obsess over our customers' success.
Product is at the heart of everything we do. We’ve built a business, a brand, and a reputation around it.
We make sure that connecting with customers is a simple, intuitive experience.
We recruit the world’s best employees—and make sure they love their experience here.
We’re the support team at a company that’s revolutionizing customer support.
We're a multidisciplinary group helping Intercom scale to meet our ambitions.
We focus on building brand awareness and generating demand from our customers.
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The center of the tech universe, and our HQ. The team here spans Sales, Marketing, and other corporate functions such as Finance, Legal, and People.
Where it all began, and still our largest office—home to R&D, Sales, Marketing, and People teams.
Home base for a number of our R&D teams.
Helping us grow our global presence with dedicated Sales and Customer Support teams.
Where our Customer Support and Sales teams work their magic.
Per the Irish Gender Pay Gap Information Act 2021, we report annually on gender pay figures for employees based in Ireland. You can view our 2022 report here.
