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Products
Respond
Manage and reply to requests for help across live chat, email, and social, in one place.
Engage
Send targeted emails, in-apps, push messages, and campaigns triggered by time or behavior.
Educate
Create help articles and a public knowledge base where people can help themselves.
Solutions
Live Chat
Convert visitors on your website to customers and help users inside your web or mobile app.
Onboarding & Retention
Onboard, upsell, and retain customers with targeted email, in-app, and push messages.
Customer Support
Solve customer problems faster with an integrated help desk and public knowledge base.
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Customers

See how customers like InVision are using Intercom

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Learn how to install, configure, and use Intercom's products

Watch a Demo

Learn best practices for using Intercom's products and ask questions

Books

Books on everything from customer support to product management

Developers

Use our APIs to integrate Intercom with other services

Podcast

Conversations with practitioners from the worlds of product management, design, startups and marketing
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Work with us

We’re looking for big thinkers with small egos to join us on our mission to make internet business personal

Find your team

Where we’re located

San Francisco office

San Francisco USA

Our headquarters is located in downtown San Francisco, the tech capital of the world. We're hiring for positions in Marketing, Sales, Customer Support, Growth, and Finance here.

Dublin Office

Dublin Ireland

Our technology is built and run in Dublin, Ireland. We're hiring for positions in Product Management, Engineering, Product Design, and Customer Support here.

Chicago Office

Chicago USA

Our newest office is located in the Fulton Market area of Chicago, IL. We're hiring for positions in Customer Support here.

Current openings

General and Administrative

Finance and Analytics

Don’t see a role that fits? Contact us

Our values

It’s all about impact

We value people who have a very tangible impact, not those who simply want to put in the hours, show face, and do busywork.

Every day counts

Our time on this earth is short. Our careers are even shorter. Know that the Intercom challenge is a race against time.

Fight for perfection

We know perfection is impossible, but we can’t help but fight for it because we’re passionate about our work and take pride in anything we put our name to.

Our bar is higher

We respectfully look at the rest of the industry with critical eyes knowing that we are and must continue to simply be better.

We value ambition

We love people who aspire to greatness. They inspire those around them, and raise the relative bar.

Think big, start small

We believe very strongly in the power of thinking big. Very big. But we know big things have small beginnings.

Benefits

Work with great people

Competitive salary
and meaningful equity

Open vacation policy including national holidays

Generous healthcare benefits
and wellness programs

Fully stocked kitchen, daily meals and weekly happy hours

Build a life-changing career