Anna Murphy

Published Nov 8, 2023 33 min

The ultimate marketing technology stack

Published Aug 22, 2022 5 min

4 ways to personalize your marketing messaging and boost engagement

Published Aug 2, 2022 14 min

Customer retention strategies: 5 best practices & 6 strategies for low churn

Published Jul 26, 2022 9 min

4 ways your support team can boost efficiency and do more with less

Published Jun 7, 2022 6 min

From first touch to qualified lead: How to use live chat for sales

Published Dec 10, 2021 6 min

Revealed: How supply chain issues are affecting customers and support teams this holiday season

Published Oct 5, 2021 7 min

How do you say no to customers?

Published Aug 17, 2021 6 min

What is proactive support?

Published Jul 19, 2021 11 min

Sparking conversations: How every team can benefit from conversational support

Published Jun 17, 2021 30 min

How Intercom is preparing for a return to the office