Latest posts by Colin Bentley
One of the core principles we apply to building product at Intercom is “think big, start small”. What looks like a small piece of UI can sometimes be supported by 6 months…
Product & Design 5 min read
Setting targets for a new feature is one of the scariest things a product manager will ever have to do….
Product & Design 7 min read
Time management is a constant struggle for any product manager. The biggest challenge is balancing two very different modes of…
Product & Design 14 min watch
Onboarding new users is one of the most important jobs for any product. No matter what you’ve built, or how…