Latest posts by Dee Reddy
“Home is where the heart is,” as the saying goes. And for now, it’s where you’ll find the office and school and the shops and concerts, too. H.O.M.E. is a special four-part…
Marketing 45 min listen
In episode three of H.O.M.E., a four-part podcast series on Inside Intercom, we explore how folks are adapting to a life at home. We look at the world of e-commerce and find out how businesses large and small are coping.
Marketing 40 min listen
Part two of our four-part podcast series exploring our “new normal”. With life lived entirely in the home, how are people socializing and staying in touch?
Marketing 45 min listen
In episode one of H.O.M.E., a four-part podcast series on Inside Intercom, we explore how folks are adapting to a life at home. We examine health and wellness to see how individuals and companies are getting on.
Product & Design 27 min listen
We spoke with Deepa Subramanian, CEO of Wootric, about the critical points of the user experience that companies need to measure, how Wootric’s been able to apply machine learning to their platform and what it means to be a customer-led product team.
Support 37 min listen
When global work moves online overnight, a wave of support tickets follows. Our support leaders share how they’ve steadied the course.
Marketing 26 min listen
We chatted with folks at Atlassian, Monday.com, Shopify Plus and more to learn how they’re adapting and pivoting.
Growth 30 min listen
We’ve brought together three of our most experienced remote folks for a roundtable discussion (hosted remotely of course) to talk through what they’ve learned and how to operate at your best while on your own.
Marketing 40 min listen
Nurturing a sense of community is more important than ever in these unprecedented times. We caught up with Bailey Richardson of People & Company to get her advice on how companies and groups can cope.
Product & Design 42 min listen
Jasmine Friedl, Intercom’s Director of Product Design talks to Dee Reddy about her unique upbringing, her journey to a career in design and how she’s built her team in San Francisco.