Latest posts by Gustavs Cirulis
When you’re deep in all the different layers of building products, it can be easy to forget about the importance of also nailing the thing designers are experts at – interaction design.
Product & Design 4 min read
How can you continue to grow your career as a product designer if you don’t want to become a people manager? Here’s how we think about continued career growth at Intercom.
Product & Design 2 min read
Building great product requires making great decisions, fast. We’ve thought a lot about how to ensure we keep making good decisions as we grow – learn about our latest decision-making framework here.
Product & Design 13 min read
From simple pointer messages to rich video tours, there are countless ways to onboard new users – here’s how we negotiated the hard choices as we designed our Product Tours onboarding tool.
Product & Design 3 min read
A few years ago I came out of a meeting with my product manager where we talked about the next…
Product & Design 4 min read
Our minds are always busy. We’re reading emails, collaborating in meetings, writing code, sketching ideas, talking to our customers or…
Product & Design 7 min read
Designers are increasingly being embedded in cross-functional teams with engineers and product managers. But how can you make it work effectively?
Product & Design 5 min read
As companies grow, the modes of collaboration shift from natural conversation to more organised meetings, but how do you keep…
Product & Design 4 min read
I used to design products based on my experience, intuition and discussions with my project manager, engineers and other designers….
Product & Design 4 min read
There is no “right answer” in design. To stay on the right track you need to really understand the problem…