
Intercom’s fundamentals of good interaction design
When you’re deep in all the different layers of building products, it can be easy to forget about the importance of also nailing the thing designers are experts at – interaction design.
Latest posts by Gustavs Cirulis
When you’re deep in all the different layers of building products, it can be easy to forget about the importance of also nailing the thing designers are experts at – interaction design.
Product & Design 13 min read
From simple pointer messages to rich video tours, there are countless ways to onboard new users – here’s how we negotiated the hard choices as we designed our Product Tours onboarding tool.
Product & Design 3 min read
A few years ago I came out of a meeting with my product manager where we talked about the next…
Product & Design 4 min read
Our minds are always busy. We’re reading emails, collaborating in meetings, writing code, sketching ideas, talking to our customers or…
Product & Design 7 min read
Traditionally design teams have been centralized, such that all designers worked on the same team and would take on projects…
Product & Design 5 min read
As companies grow, the modes of collaboration shift from natural conversation to more organised meetings, but how do you keep…
Product & Design 4 min read
I used to design products based on my experience, intuition and discussions with my project manager, engineers and other designers….
Product & Design 4 min read
There is no “right answer” in design. To stay on the right track you need to really understand the problem…
Product & Design 5 min read
Design patterns are reusable solutions to common problems. They greatly speed up the design process, giving designers a common vocabulary…