Product & Design 6 min read
Communication, collaboration, coordination: The 3 Cs guiding successful cross-functional teams
Most companies depend on cross-functional teams when building a product that delivers real value. Intercom is no exception.
Latest posts by Kate Sugrue
Product & Design 6 min read
Most companies depend on cross-functional teams when building a product that delivers real value. Intercom is no exception.
Customer Engagement 9 min read
Not all NPS results are the same – it’s all too easy to turn them into a vanity metric. Here’s how we do our NPS surveys at Intercom to make sure they are as insightful and accurate as possible.
News & Updates 1 min watch
So maybe you’re intrigued and excited about how automation is fast becoming driver for growth in your industry but you still don’t quite understand exactly what a Custom Bot is? That’s where Intercom’s Product Education team can help!