Mark manages platform and partner co-marketing at Intercom to drive greater awareness and adoption of Intercom apps and integrations. He's also the co-founder of Whales For Wishes, an annual charity event that benefits the Make-A-Wish foundation.
We noticed three recurring themes in this research report outlining how customer service leaders plan to maximize existing resources while still meeting and exceeding customer expectations.
Customer retention is critical to sustained growth. Discover a three-pronged approach to help you drive retention and reduce churn with insights from Intercom, Productboard, and Fullstory.
Your sales reps’ time needs to be reserved for engaging with high-intent leads – but how do you do that in a way that’s efficient and reliable? Here are some tactics innovative companies are using to generate more leads and close bigger deals, faster with Intercom.