![Database architecture illustration](https://blog.intercomassets.com/blog/wp-content/uploads/2020/11/Hero-Database-Architecture-1200x560.jpg.optimal.jpg)
Engineering
9 min read
Building for the long-term: How we future-proofed our database architecture
When Intercom reached a certain size, it became clear that we needed to address database scaling issues. This is how we navigated the complex process of migrating to sharded databases.