Latest posts by Alex Yamamoto
Customer experience might seem like a complicated nut to crack but it can be pretty simple if you listen to what your customers want – a personalized, quick and low friction experience.
News & Updates 5 min read
At Intercom we think a lot about what it means to deliver a differentiated customer experience. That’s why in the last month, we’ve released a suite of new features and apps on our App Store to help you do just that.
Customer Engagement 6 min read
Our customers are already seeing value from implementing Custom Bots on their website by personally engaging new visitors with video, automatically qualifying leads and nurturing new trial users to paid plans.