Patrick Andrews

Senior Principal Product Manager, Fin

Published May 15, 2026 6 min

Meet Operator: An Agent for your customer operations

Published Mar 3, 2021 3 min

Decision time: Our new product decision-making framework

Intercom Product Decision Framework

Published May 28, 2019 3 min

Actionable strategies for better user onboarding

Onboarding strategies webinar

Published Apr 17, 2019 9 min

Announcing Product Tours: A new way to create powerful, personalized user onboarding