Ryan Sherlock

Director of Engineering, Intercom

Published Mar 11, 2025 6 min

Evolving Intercom’s database infrastructure: Lessons and progress

Evolving Intercom’s database infrastructure: Lessons and progress

Published Dec 20, 2024 37 min

How we scaled engineering enablement and infrastructure at Intercom

How we scaled engineering enablement and infrastructure at Intercom

Published Oct 14, 2024 16 min

Evolving Intercom’s database infrastructure

Evolving Intercom’s database infrastructure

Published May 19, 2021 7 min

Core responsibility: How we scaled our core technologies team

How we built our Core Technologies team

Published Nov 8, 2017 5 min

Why you should have skin in the engineering game