Latest posts by Jillian Wells
In today’s data-driven world, the idea of using research to build great tech companies has gone from being buzzworthy to expected. User testing is now a must-do, thanks to the lean build-measure-learn…
Product & Design 34 min listen
https://www.intercom.com/blog/when-personas-fail-you/ Monal Chokshi, Head of UX Research at Lyft, has spent her career helping tech companies establish a user research…
Product & Design 6 min read
The right presentation can transform something that sits on your colleague’s desk collecting dust into insights your team can really engage with. Here’s how to use storytelling to make those insights stand out.