Senior Director, Information Security, Intercom

How we ensure the highest standards of data privacy and compliance within Intercom

Your data is our most critical asset. We protect it throughout its lifecycle with robust security practices, tailored role-specific staff training, and rigorous compliance with regulations.

Penny Gray

Senior Technical Program Manager, Intercom

Thibault Candebat

Senior Director, Information Security, Intercom

Product & Design 6 min read

Security at Intercom: How our InfoSec team protects our customers’ data and trust

At Intercom, we think deeply about how to deliver the safest, most secure experience possible for our customers and their customers. We’re committed to meeting the highest standards of security to protect our customers’ trust and love for our product. Here’s how we do it.

Thibault Candebat

Senior Director, Information Security, Intercom