Customer Service

Published Nov 11, 2016 8 min

Day Zero: A new way to define customer success

Published Nov 10, 2016 33 min

Basecamp’s Chase Clemons on delivering better support

Published Oct 20, 2016 31 min

Wistia’s Jeff Vincent on solving customer problems

Published Oct 11, 2016 4 min

How to use checklists to improve customer support

Published Sep 27, 2016 5 min

The case for sales reps as project managers

Published Aug 16, 2016 6 min

Empathy: the key to better support content

Published Aug 3, 2016 2 min

Announcing our third office – Chicago

Published Jun 21, 2016 6 min

Successful teams are built on smart onboarding

Published Jun 14, 2016 12 min

Who are you building for?

Published Apr 14, 2016 35 min

CoSupport’s Sarah Hatter on customer support