Product & Design

Published Sep 23, 2020 7 min

Designing Series: How we built our customer messaging orchestration tool

Published Sep 17, 2020 40 min

Blind co-founder Kyum Kim on the hidden power of anonymity

Published Sep 8, 2020 6 min

Sweating the details: Designing improvements to our product navigation

Published Sep 3, 2020 35 min

Built for You: How customer feedback informs what we ship

Published Aug 25, 2020 32 min

Intercom on Product: Meet your marketer

Published Aug 25, 2020 7 min

Conversational design for better products

Published Aug 20, 2020 32 min

Tech philosopher Alex Wolf on designing harmonious technology

Published Aug 19, 2020 10 min

Take back your time: How to unlock the hidden value in your calendar

Published Aug 6, 2020 30 min

Prashanth Chandrasekar on writing the script of the future

Published Jul 23, 2020 30 min

Flow’s Daniel Scrivner on the brave new world of asynchronous productivity tools