Product & Design

Our latest thinking on building and designing great products

Published Jul 23, 2020 30 min

Flow’s Daniel Scrivner on the brave new world of asynchronous productivity tools

Published Jul 22, 2020 5 min

The magic of goal setting: A simple framework for managers and teams

Goal Setting hero illustration

Published Jun 17, 2020 7 min

Introducing Mobile Carousels: The best way to engage customers on mobile

Published Jun 10, 2020 22 min

Product Judgment: How some people can repeatedly create product success

Product Judgement hero image on Inside Intercom

Published Jun 1, 2020 9 min

Taking your product design career to the next level

product design career development recipe

Published May 19, 2020 7 min

Reading list: Analyzing great product teams

Published May 12, 2020 31 min

Intercom on Product: Understanding your customer is key to good product judgment

Published May 5, 2020 5 min

Reading list: Platforms, ecosystems, and partnerships

Hero illustration for partners post

Published Apr 28, 2020 5 min

Reading list: Thinking about design

Published Apr 21, 2020 6 min

Reading list: Know your customers