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News & Updates 3 min read

I’m honored to lead Intercom in its next era as CEO. We remain committed to building products you and your customers love. Let me share what we’ve done recently and what’s coming soon.

News & Updates 8 min read

I’m delighted to share that from July 1, after nearly 10 years as CEO, I’m moving into the role of Chairman of Intercom, and am thrilled to announce that Karen Peacock, our COO, will become our new CEO