News & Updates
1 min read
Introducing Custom Bots for mobile
Whether your users are on the web or mobile, Custom Bots now work cross-platform to automate and accelerate growth.
News & Updates
All the latest news and updates about Intercom – the product, the company and the people
Latest
News & Updates
1 min read
Announcing the second edition of ‘Intercom on Onboarding’
News & Updates
2 min read
Announcing our new guides: everything you need to know about buying live chat
News & Updates
5 min read
What we shipped: 5 features to boost productivity
News & Updates
1 min watch
Optimize with Operator: Work smarter with automation and bots
News & Updates 8 min read
Announcing Product Tours: A new way to create powerful, personalized user onboarding
Introducing Product Tours – craft tailor-made onboarding experiences for your users, with contextual, personalized tours to help you take your onboarding and retention to the next level.
News & Updates 4 min read
Modernizing our mobile SDKs
With the rollout of TLS 1.2, we’re introducing an official deprecation plan for previous versions of our mobile SDKs and, later this year, raising our minimum supported platform versions. Learn what change we’re making, why we’re making it, and lessons we learned developing a deprecation framework.
News & Updates 5 min read
What we shipped: 8 new features to create a best-in-class customer journey
Over the past month, we’ve shipped several improvements and new features aimed at helping you to craft a best-in-class customer journey, whether you’re in marketing, sales or support.
News & Updates 2 min read
Get personal: Say hello to account-based marketing in Intercom
Now, you can convert more of your target accounts into opportunities by sending them personalized messages while they are active on your website.
News & Updates 1 min read
Happy International Women’s Day from Intercom
For International Women’s Day 2019, we have created Intercom on Women’s Day – a microsite that celebrates the women at Intercom.
News & Updates 1 min watch
Accelerate your sales cycle with our Microsoft Outlook calendar app for Intercom
With the Intercom app for the Microsoft Outlook calendar, you can schedule sales meetings automatically – reducing friction in your funnel, limiting chances for drop off and accelerating your sales cycle.
