All the latest news and updates about Intercom – the product, the company and the people
With the Intercom app for the Microsoft Outlook calendar, you can schedule sales meetings automatically – reducing friction in your funnel, limiting chances for drop off and accelerating your sales cycle.
News & Updates 1 min watch
Introducing our new product tours playlist, bringing our automation and bot-related video content together in one place so when you’re ready to get started with automation at Intercom, you can easily find the right bot for your business needs with Operator.
News & Updates 3 min read
One of the unique things about Answer Bot is that not only does it provide specific answers rather than just article suggestions, but those answers can also include apps to power the actions needed to resolve their questions.
News & Updates 1 min watch
With the Pipedrive app, you can now create deals in Pipedrive as you capture and qualify leads in Intercom, view details about a lead’s Pipedrive deal right in your Intercom inbox, and automatically send conversations with a lead in Intercom to their profile in Pipedrive
Marketing 1 min read
The Modern Guide to Live Chat for Marketing will walk you through the fundamentals of where live chat sits in the marketing funnel, why live chat isn’t just for support and our best practices for implementation and automation.
Sales 1 min read
The promise of chatbots is attractive: enable businesses to grow their revenue, 24/7 and at scale. Our new guide walks you through the fundamentals of using chatbots to acquire, qualify and convert leads.
News & Updates 6 min read
In 2018, we invested heavily in building best in class products with non-stop innovation. Here’s a roundup of what we shipped this past year and how these innovations are helping our customers grow.
