All the latest news and updates about Intercom – the product, the company and the people
Today, we announced that Eoghan McCabe, Intercom’s chairman, co-founder and former CEO, is returning to lead the company as CEO. Karen Peacock is stepping down as CEO and transitioning to an advisory role to support through the transition.
Marketing 2 min read
In-product messaging drives 3-4x higher customer engagement. Find out how to drive key actions and long-term loyalty in our new guide.
Marketing 1 min read
Transforming new signups into super users hinges on great onboarding. Discover how to create a powerful onboarding messaging campaign in our refreshed guide.
News & Updates 4 min read
Our latest updates have been built to help you deliver the most personalized, contextual and convenient experience possible.
Support 2 min read
When it comes to support, context is king. Learn how to drive bottom-line impact with in-context support in our new guide.
News & Updates 2 min read
We’re very proud of the company culture we’ve built over the past 11 years, and so we’re delighted to be recognized by 3 renowned employer awards.
News & Updates 5 min read
How do you future-proof your customer engagement strategy for the digital age? Dive into our new report from Harvard Business Review Analytic Services to find out.
