All the latest news and updates about Intercom – the product, the company and the people
Our CEO Karen Peacock joined a panel at the Fortune Brainstorm Tech Virtual conference to discuss how boards are responding to the current moment. Discover her insights here.
Support 2 min read
Customer support volume overwhelming your team? It doesn’t need to. Discover five key trends transforming the support industry along with tips to put them into practice so you can deliver more efficient, personal support today.
News & Updates 7 min read
We’re making it even easier to have conversations with your customers with new, powerful updates to our management tools for marketing and support teams. Here are a few highlights from this quarter.
News & Updates 3 min read
Introducing our newest message type, Banners – you can now create a message that occupies that prime real estate at the top or bottom of your app or website where it can capture the attention of visitors.
News & Updates 7 min read
Successful customer engagement depends on the careful orchestration of messages based on audience behavior – and to do it right requires an intuitive, powerful tool. Say hello to Series.
News & Updates 4 min read
We wanted to find a way for our customers to share their expertise and maximize the potential Intercom has to offer. Today, we’re excited to announce the launch of Interconnected – our customer community forum.
Support 9 min read
We’re announcing Intercom’s biggest ever launch, with more than 20 new features that will enable you to provide prompt, personal support without sacrificing power or efficiency.
