All the latest news and updates about Intercom – the product, the company and the people
Keen to master Intercom and stay ahead of the curve? Our new learning platform, Intercom Academy, is a series of online courses that will help you excel at your job at every stage of your career.
News & Updates 7 min read
Over the past few months, we have released a number of new features and updated older ones to make the experience of using Intercom even more intuitive for you and more streamlined and effective for your visitors and customers.
News & Updates 6 min read
What is the future of business chatbots? We surveyed 1,000 end users to learn more about chatbot ROI, best use cases, and more.
Support 5 min read
If your support team is routinely asking the same set of questions at the start of every chat conversation, it’s time to ask if you’re using the right tools to triage support issues.
News & Updates 1 min read
When a business is growing quickly, you need to constantly be on the lookout for new ways to drive revenue – new tactics, new channels, new motions. ‘Intercom on Sales’ details how we’ve done it, and how you can too.
News & Updates 6 min read
Today we’re launching three huge updates to our Articles and Custom Bots products and more to help you scale your support with Intercom.
News & Updates 6 min read
Allyship, inclusion policies, celebration and acceptance of LGBTI+ employees are hugely important for companies. So this year at Intercom we’re trying something different to reflect that.
