All the latest news and updates about Intercom – the product, the company and the people
We’ve thought a lot about how we want to work in a post-pandemic world. As the world re-opens, here are our thoughts on introducing more flexibility to both our work styles and workspaces.
News & Updates 4 min read
Want to deliver fast, efficient, personal support at scale? New research shows the business benefits of switching to conversational support.
News & Updates 7 min read
We’ve been busy shipping new features and updates to help you strike the balance between personal and efficient customer communication. Here are a few highlights from this quarter.
News & Updates 7 min read
Rugs.com uses Intercom to power their customer communication across sales and support, driving increased engagement and higher checkout conversions through a conversational approach.
News & Updates 3 min read
We are proud to announce that Intercom has successfully completed a HIPAA attestation examination, which means that we now help our customers fulfil their obligations as we store and process data relating to health in a manner consistent with HIPAA standards.
News & Updates 6 min read
Tech subscription platform Grover built a suite of custom apps for Intercom to create even better experiences for their customers and offer personalized support at scale.
News & Updates 1 min read
Happy customers or a productive support team? We say choose both – The Ultimate Guide to Conversational Support shares the strategy that makes it possible.
