News & Updates 2 min read
Would you hire yourself?
That’s right, would you offer yourself a job at your company? It’s a question every interviewer should ask themselves. No,…
All the latest news and updates about Intercom – the product, the company and the people
News & Updates 2 min read
That’s right, would you offer yourself a job at your company? It’s a question every interviewer should ask themselves. No,…
News & Updates 1 min read
In customer engagement, the right context for a message matters just as much as the right time and recipient. Given…
News & Updates 2 min read
A lot of people are surprised when I tell them that I had imposter syndrome at Intercom. I’d spent the…
News & Updates 1 min read
We’ve just released our latest book, Intercom on Marketing. With the volume of marketing playbooks already out there, you might…
News & Updates 37 min listen
Before kicking off our own goals and resolutions in earnest, I sat down with VP of Product Paul Adams and…
News & Updates 4 min read
After publishing 230 articles and 3 books, releasing almost 50 podcasts, creating 4 starter kits and supporting a world tour,…
News & Updates 6 min read
They say if you’re not moving forward, you’re moving backward. At Intercom, we’re moving forward faster than ever before. In…
Customer Service 3 min read
Great customer support is all about empowering your customers to find answers when they need them. Today, we’re releasing The…
News & Updates 4 min read
Since its founding, Intercom has been based in Dublin and San Francisco. For our first few years we built our…