All the latest news and updates about Intercom – the product, the company and the people
Customer Engagement 5 min read
We’ve just announced some of our most exciting products and features yet – taking our Engage solution to the next level.
Customer Service 4 min read
Customer expectations are higher than ever, and businesses are struggling to keep up with the changing landscape of customer support. Today at New at Intercom, we unveiled a host of exciting new products and features to help you and your team to build deeper, stronger relationships with your customers.
News & Updates 2 min read
Today, we announced that Eoghan McCabe, Intercom’s chairman, co-founder and former CEO, is returning to lead the company as CEO. Karen Peacock is stepping down as CEO and transitioning to an advisory role to support through the transition.
News & Updates 2 min read
More languages, more efficiency, and more satisfied customers: Welcome to the September edition of Built for You. So much of…
Customer Engagement 1 min read
Customer retention is critical to long-term business success. Discover how to create a powerful retention messaging campaign in our refreshed guide.
Customer Engagement 2 min read
In-product messaging drives 3-4x higher customer engagement. Find out how to drive key actions and long-term loyalty in our new guide.
News & Updates 2 min read
Intercom is proud to announce we have been named a “Strong Performer” in The Forrester New Wave™: Conversation Automation Solutions Q3 2022.
Customer Engagement 1 min read
Transforming new signups into super users hinges on great onboarding. Discover how to create a powerful onboarding messaging campaign in our refreshed guide.
News & Updates 4 min read
Our latest updates have been built to help you deliver the most personalized, contextual and convenient experience possible.
