With the Statuspage app, you can reduce your conversation volume by showing your product’s health status in your Messenger home.
You can also quickly share it in conversations to give your customers a live status update:
Note: You need a Statuspage account to use the Statuspage app.
Adding the Statuspage app to Messenger home
First, go to the app store and click the Statuspage app:
Next, click ‘Install’, and add your Statuspage ID to complete the setup:
Once you’ve connected your Statuspage account, go to your Messenger settings:
Then, go to your your Messenger home settings and choose to set it up for visitors or users:
Note: You can show the Statuspage app to both users and visitors.
Next, click ‘Add an app’ and add the Statuspage app:
Once added, the Statuspage app will automatically show your most recent status update for users and/or visitors in the Messenger:
If your customers click the app, they’ll see your latest update, your performance over the past 30 days, and any past incidents you reported. They can also subscribe by email, text, Atom, Twitter, Atom or RSS feed, for Statuspage updates directly in the Messenger:
Share Statuspage updates during conversations
You can also quickly share the app in conversations. Just click the app icon in your inbox:
Here are more apps you should add to your Messenger home: