It’s easy to meet your GDPR requirements for exporting personal data with Intercom. You can export all of your data, individual users, subsets of users or specific time periods as CSV or JSON files.
Here’s how to export your data as CSV files from the UI:
Export user and lead data.
Export message and campaigns data.
Here’s how to export your data as JSON files via our API:
Export teammate, visitor, lead & user data.
Export all your conversations or conversations for each teammate or user.
Export the last 90 days of event history for your app or for each user.
If you’ve any more questions about data portability, feel free to reach out to us through the Messenger.