Intercom

It’s easy to meet your GDPR requirements for exporting personal data with Intercom. You can export all of your data, individual users, subsets of users or specific time periods as CSV or JSON files.&nbsp;

Here’s how to export your data as CSV files from the UI:

Export <a href="https://docs.intercom.com/faqs-and-troubleshooting/your-users-and-leads-data-in-intercom/can-i-export-user-or-company-data-as-a-csv" rel="nofollow noopener noreferrer" target="_blank">user and lead data</a>.

Export <a href="https://docs.intercom.com/onboard-and-engage-customers/see-how-your-messages-are-doing/export-your-message-data" rel="nofollow noopener noreferrer" target="_blank">message and campaigns data</a>.

- Export <a href="https://docs.intercom.com/faqs-and-troubleshooting/your-users-and-leads-data-in-intercom/can-i-export-user-or-company-data-as-a-csv" rel="nofollow noopener noreferrer" target="_blank">user and lead data</a>.
- Export <a href="https://docs.intercom.com/onboard-and-engage-customers/see-how-your-messages-are-doing/export-your-message-data" rel="nofollow noopener noreferrer" target="_blank">message and campaigns data</a>.

Here’s how to export your data as JSON files via our API:

Export <a href="https://developers.intercom.com/docs/references/rest-api/api.intercom.io/Admins/listAdmins/" rel="nofollow noopener noreferrer" target="_blank">teammate</a>, <a href="https://developers.intercom.com/docs/references/rest-api/api.intercom.io/Visitors/retrieveVisitorWithUserId/" rel="nofollow noopener noreferrer" target="_blank">visitor, lead &amp; user</a> data.

Export all your <a href="https://developers.intercom.com/docs/references/rest-api/api.intercom.io/Conversations/listConversations/" rel="nofollow noopener noreferrer" target="_blank">conversations or conversations for each teammate or user</a>. 

Export the last 90 days of <a href="https://developers.intercom.com/docs/references/rest-api/api.intercom.io/Data-Events/data_event/" rel="nofollow noopener noreferrer" target="_blank">event history for your app or for each user</a>.

- Export <a href="https://developers.intercom.com/docs/references/rest-api/api.intercom.io/Admins/listAdmins/" rel="nofollow noopener noreferrer" target="_blank">teammate</a>, <a href="https://developers.intercom.com/docs/references/rest-api/api.intercom.io/Visitors/retrieveVisitorWithUserId/" rel="nofollow noopener noreferrer" target="_blank">visitor, lead &amp; user</a> data.
- Export all your <a href="https://developers.intercom.com/docs/references/rest-api/api.intercom.io/Conversations/listConversations/" rel="nofollow noopener noreferrer" target="_blank">conversations or conversations for each teammate or user</a>. 
- Export the last 90 days of <a href="https://developers.intercom.com/docs/references/rest-api/api.intercom.io/Data-Events/data_event/" rel="nofollow noopener noreferrer" target="_blank">event history for your app or for each user</a>.

Here’s how to export your data as JSON files via the Data export feature:

Export <a href="https://www.intercom.com/help/en/articles/7029721-export-conversations-data-to-amazon-s3">conversations data as JSON files to Amazon S3</a>.

- Export <a href="https://www.intercom.com/help/en/articles/7029721-export-conversations-data-to-amazon-s3">conversations data as JSON files to Amazon S3</a>.

If you’ve any more questions about data portability, feel free to reach out to us through the Messenger.

Here’s how to export your data as CSV files from the UI:

Here’s how to export your data as JSON files via our API:

Here’s how to export your data as JSON files via the Data export feature:

💡Tip