It only takes a few clicks to install Intercom on your Squarespace website so that you can start helping and converting visitors using personal, friendly live chat.

If you're new to Intercom, you’ll need to set up an account first:

  1. First, enter your email address on the Intercom homepage and create your account. 

2. Next, start your free trial.

Here's how your free trial works: 

  • You'll get a 14 day free trial of each product, and you can start your trial at any time.
  • After your free trial ends, you can start paying for an Intercom product.
  • If you cancel in the first 14 days you won't be charged. 

Install the JavaScript code 

First, copy the JavaScript code from here. Remember to manually change your workspace ID (this is called your APP_ID in the code). 


  window.intercomSettings = {
    app_id: APP_ID
<script>(function(){var w=window;var ic=w.Intercom;if(typeof ic==="function"){ic('reattach_activator');ic('update',w.intercomSettings);}else{var d=document;var i=function(){i.c(arguments);};i.q=[];i.c=function(args){i.q.push(args);};w.Intercom=i;var l=function(){var s=d.createElement('script');s.type='text/javascript';s.async=true;s.src='' + APP_ID;var x=d.getElementsByTagName('script')[0];x.parentNode.insertBefore(s,x);};if(w.attachEvent){w.attachEvent('onload',l);}else{w.addEventListener('load',l,false);}}})();</script>

Then, head over to Squarespace and click on ‘Settings' and select ‘Advanced’ from the menu (in the Website section). 

Next, choose ‘Code Injection’ and paste the code you just copied from Intercom into the Header section. Then click save.

If you have input the code correctly, the messenger will now display on all pages of your Squarespace site so you can chat with your website visitors (people who aren’t logged into your app). 

Note: You can't install the Messenger on your checkout page, as Squarespace doesn't support it.

Important: Squarespace does not support tracking data so everyone will be listed as a lead. 

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