It only takes a few clicks to install Intercom on your Squarespace website so that you can start helping and converting visitors using personal, friendly live chat.
Note: You'll need an Intercom trial or subscription to install the Messenger on your Squarespace site.
Install the JavaScript code
First, copy the JavaScript code from here. Remember to manually change your workspace ID (this is called your APP_ID in the code).
<script>
var APP_ID = "INSERT YOUR APP ID HERE"
window.intercomSettings = {
app_id: APP_ID
};
</script>
<script>(function(){var w=window;var ic=w.Intercom;if(typeof ic==="function"){ic('reattach_activator');ic('update',w.intercomSettings);}else{var d=document;var i=function(){i.c(arguments);};i.q=[];i.c=function(args){i.q.push(args);};w.Intercom=i;var l=function(){var s=d.createElement('script');s.type='text/javascript';s.async=true;s.src='https://widget.intercom.io/widget/' + APP_ID;var x=d.getElementsByTagName('script')[0];x.parentNode.insertBefore(s,x);};if(w.attachEvent){w.attachEvent('onload',l);}else{w.addEventListener('load',l,false);}}})();</script>
Then, head over to Squarespace and click on ‘Settings' and select ‘Advanced’ from the menu (in the Website section).
Next, choose ‘Code Injection’ and paste the code you just copied from Intercom into the Header section. Then click save.
After saving, the messenger will now display on all pages of your Squarespace site so you can chat with your website visitors (people who aren’t logged into your app).
Now you're ready to start using Intercom, like Yvonne 👇
“With Intercom, we’ve seen 30% revenue growth quarter over quarter and now we’re rolling it out across the entire customer lifecycle.”
Things to note:
It's not possible to install the Messenger on your checkout page, as Squarespace doesn't support it.
Squarespace does not support tracking user data so everyone will be listed as a lead.
What's Next?
Check out our Resources for Lead generation to learn how to convert your website visitors into customers.
Customize the Messenger to give your customers an on-brand experience.
💡Tip
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