Setting up and customizing your Messenger to start chatting with customers
By Beth-Ann and 5 others6 authors30 articles
The Messenger explained
Customize your Messenger home with apps
Set your office hours
Set expectations during holidays
Create a custom launcher
Configure your Messenger to support multiple brand styles
Require leads to give their email to start a conversation
Control inbound conversation volume
Localize Intercom to work with multiple languages
Article Search app in bots and on mobile
Disable or hide the Messenger
Control who can see the Messenger launcher on your site
Next generation Messenger FAQs
What's changed in the Messenger?
Why can't I see the Messenger?
How do teammates appear in the Messenger’s team profile?
Can I move the Messenger's position on my product or site?
How does the Messenger work with different languages?
When do borderless conversations appear?
Can I hide my location in the Messenger?
Can I disable the ability to send GIFs?
Real-time messaging explained
Can I customize the Intercom Messenger?