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Community
Academy
Developer Hub
Português do Brasil
English
Français
Deutsch
日本語
Español
;
English
All Collections
Channels
Channels
By Paul and 10 others
11 authors
69 articles
Channels explained
Messenger
Messenger explained
Real-time messaging explained
Updates to the Messenger
Getting started
4 articles
Customizing
12 articles
JavaScript API
3 articles
FAQs and troubleshooting
2 articles
Email
Connect your email support channel
Automatically forward emails to the Inbox
Send outbound email from your own address
Send replies from the address inbound emails are sent to
Customize email signature
Use a custom domain for email assets
Configure your email channel to support multiple brands
Phone
Intercom Phone explained
Getting started
2 articles
Managing
4 articles
FAQs
2 articles
WhatsApp
Connect your WhatsApp channel
Create WhatsApp message templates
Open WhatsApp from your product
Using WhatsApp as a channel
Use your WhatsApp Business number in Workflows
Connect multiple WhatsApp business numbers
WhatsApp FAQs
Troubleshooting WhatsApp errors
Outbound WhatsApp messages
Switch
Getting started
1 article
Customizing and automating
2 articles
Monitoring and reporting
1 article
FAQs
2 articles
SMS
2-way SMS explained
Getting started
2 articles
Sending and receiving
3 articles
Best practices
2 articles
Reporting and management
2 articles
FAQs
1 article
Social chanels
Connect your Facebook channel
Connect your Instagram channel