Intercom

Trigger Custom Actions automatically in Custom Bot workflows, Resolution Bot workflows, Fin Handover workflows, and Inbox Rules.

Using Custom Actions in Automation

Learn how to use Custom Actions in the Inbox through Rules, Macros, CMD+K

Create an auto-responder using Custom Actions and Inbox rules to set expectations with your customers.

How to use ticket attributes in the Custom Action builder.

Create fully flexible and powerful support experiences in your Custom Bots and Resolution Bot with Custom Objects.

Find where to view, update, archive and manage attributes for Custom Objects.

How to get additional data context in the Inbox through Custom Objects associated to user or conversation.

Find answers and get help from Intercom Support and Community Experts

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