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Moz reduced first response time by 71%
Hostinger improved CSAT by 2x after switching from a ticketing solution
Answer Bot resolves 1 in 5 of all inbound conversations for Cleo
Our customers have spoken for us to help solidify our spot as a Leader in the G2 Crowd Grid for Live Chat.
Live chat is the fastest way to generate happier, more successful customers
Our automation and self-service features allow you to punch above your weight class
Transform support into a revenue generator by proactively offering support on high-intent pages.
Live chat is the fastest way to generate happier, more successful customers
Create inboxes for different teams, set permissions for teammates and use notes and mentions to work together behind the scenes
Receive messages from leads and users wherever they are: on your website, in your app, through email, or social media
Give high-value customers white glove support to complement your existing ticketing system like Zendesk
Head of Customer Service, Hostinger
Our smart automation and self-service allow you to punch above your weight class
Scale your team’s support capacity with an integrated knowledge base that lets customers easily find answers whenever they need it
Use bots to intelligently suggest articles to your customers based on questions they ask
Let customers resolve their own queries directly in the Messenger with 100+ apps for order updates, incident reports and more
Publisher Success Manager, Disqus
Director of Operations, Elegant Themes
