Here to help you succeed
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Trusted advisors
Get paired with a highly experienced Intercom expert who will make sure you achieve the business outcomes you want.
Customized success plan
Work with your expert customer success manager to tailor a deployment plan based on your specific goals and timelines.
Best practices
Apply insights from industry standards and other successful Intercom customers for optimal setup, usage, and outcomes.
Long term focus
Keep growing with Intercom over time by partnering with your customer success manager to optimize your Intercom value.
1. Tailored strategy
Meet with your CSM to develop a comprehensive understanding of your long term business strategy and how Intercom will fit in both short and long term.
2. Guided setup
Drive down time to value by working hand in hand with your CSM to implement Intercom in the most effective way possible, ensuring positive business outcomes are achieved.
3. Team trainings
Ensure everyone on your team is prepared to hit the ground running for launch with our CSM led train the trainer approach and then team training sessions that reinforce industry best practices.
4. On-going optimization
From the moment you’ve had your successful go-live, to long after you’ve hit your metrics, our CSM team will continue working with you to ensure continuous growth towards your strategic goals.
More resources
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Intercom Academy
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Help center
Get advice and answers from the Intercom team. Learn how to install, configure, and use Intercom’s products.
Plan long-term success with Intercom