[Hero with CTAs] Customer Success Services

Here to help you succeed

Get paired with a highly experienced Intercom expert who will make sure you achieve the business outcomes you want.

Work with your expert customer success manager to tailor a deployment plan based on your specific goals and timelines.

Apply insights from industry standards and other successful Intercom customers for optimal setup, usage, and outcomes.

Keep growing with Intercom over time by partnering with your customer success manager to optimize your Intercom value.

Why work with customer success?

Top companies choose Intercom’s success services

Meet with your CSM to develop a comprehensive understanding of your long term business strategy and how Intercom will fit in both short and long term.

1. Tailored strategy

Drive down time to value by working hand in hand with your CSM to implement Intercom in the most effective way possible, ensuring positive business outcomes are achieved.

2. Guided setup

Ensure everyone on your team is prepared to hit the ground running for launch with our CSM led train the trainer approach and then team training sessions that reinforce industry best practices.

3. Team trainings

From the moment you’ve had your successful go-live, to long after you’ve hit your metrics, our CSM team will continue working with you to ensure continuous growth towards your strategic goals.

4. On-going optimization

An example of what to expect

Master conversational relationships with deep-dive courses in Support and Sales from Intercom experts.

Join Intercom experts for industry insights and best practice advice. Live and on-demand.

Get advice and answers from the Intercom team. Learn how to install, configure, and use Intercom’s products.

[CTA Link] Chat with sales, Customer Success, Gated Content

Our team of global success managers help you achieve stronger customer relationships that are great for your business.
