Bobby Stapleton

Senior Director, Human Support, Intercom

Bobby Stapleton is a Senior Manager of Customer Support at Intercom.

Published Mar 25, 2024 5 min

Customer service trends on tour: Bringing our 2024 report to life

Published Mar 4, 2024 2 min

Embracing change, the customer service way

Embracing change the customer service way blog hero image

Published Feb 20, 2024 3 min

Want to keep your customers? AI can help

"Want to keep your customers? AI can help" blog hero image

Published Apr 7, 2021 10 min

How support leaders measure (and improve) the quality of their customer support

Published Jul 21, 2020 7 min

Key strategies to successfully scale your customer support team

Scaling your Customer Support Team