Des Traynor
Co-founder & Chief Strategy Officer, Intercom
Des leads Intercom's R&D org and oversees its product strategy. He often speaks about product and growth strategies at conferences worldwide, including SaaStr, Web Summit, and The Next Web. You can also find him hosting the Intercom on Product podcast. Prior to Intercom he co-founded Exceptional and worked in UX design.
Published 1 min
Talk: Product strategy in a growing company
Published 3 min
Know the value of your customers
Published 3 min
This is not a map
Published 4 min
How to predict technology flops
Published 2 min
The thickness of napkins
Published 6 min
Before you plan your product roadmap
Published 5 min
Design principles: in-app messaging
Published 10 min
Rarely say yes to feature requests
Published 3 min