Before you launch a product you design for the behavior you expect. After you launch you design for the behavior you get.
I gave a fast paced presentation at this year’s Mind the Product conference in London, focused purely on product management, as it applies in a fast growing company. In short, how do you maintain product market fit while everything around you scales upwards. Enjoy:
Want to read more of our product best practices? Download our free book, Intercom on Product Management. It’s recommended by folks like Ryan Singer, Hunter Walk, and Dharmesh Shah.