The holidays are around the corner! Is your support team ready for the volume? Here are 6 ways you can automate parts of your support workflow to make sure your customers get fast, precise support, 24/7.
Latest posts by Leanne Harte
Support 7 min read
We chronicled the initial training process of Resolution Bot to give you an inside look into how support teams can play a pivotal role in product development.
News & Updates 6 min read
Allyship, inclusion policies, celebration and acceptance of LGBTI+ employees are hugely important for companies. So this year at Intercom we’re trying something different to reflect that.
News & Updates 2 min read
Having a supportive and open culture in the workplace leads to happy, motivated people who feel accepted. A diverse culture…