Niamh O'Connor

Published Dec 1, 2022 15 min

Intercom’s Product Principles: Building solutions that fit the bill

Published Nov 22, 2022 14 min

Automated customer service: Support your customers more efficiently and effectively

Published Nov 8, 2022 2 min

Announcing Intercom for Enterprise: A whitepaper exploring how we enable large companies to support their customers

Published Oct 13, 2022 52 min

Catch up with New at Intercom, our fall product launch event

Published Sep 29, 2022 15 min

Engineering principles: Shaping the solution and building in small steps

Published Jun 15, 2022 3 min

Calling future software engineers: Learn about UL’s equity, diversity and inclusion scholarship, funded by Intercom

Published Jun 9, 2022 16 min

Intercom’s product principles: Back to the basics

Published May 5, 2022 14 min

Let’s talk principles: Exploring how we build product at Intercom

Published Mar 29, 2022 70 min

New at Intercom uncut: Watch our entire virtual launch event

Published Jan 27, 2022 19 min

How do we feel about being called ‘women in tech’?