News & Updates

All the latest news and updates about Intercom – the product, the company and the people

Published Sep 7, 2018 5 min

What we shipped: 8 new features to increase conversions and grow your business

Published Aug 30, 2018 2 min

Video Bots: The future of sales automation

Video Bots Intercom

Published Aug 10, 2018 25 min

Build your own chatbots with Custom Bots

Published Aug 8, 2018 9 min

Announcing Custom Bots, the chatbots that drive business growth

Published Aug 6, 2018 1 min

How Daily.co’s Intercom app helped them drive discovery and engagement

Published Jul 31, 2018 4 min

Meet the Intercom App Store: Helping customers and partners grow

Intercom App Store

Published Jul 31, 2018 5 min

How Typeform’s Intercom app is growing value for users and the business

Typeform Intercom App

Published Jul 26, 2018 8 min

What we shipped: 13 new features to drive conversions and enable better conversations

Intercom new features

Published Jul 24, 2018 7 min

Hello Sydney – a giant leap for Intercom’s remote APAC team

Published Jul 17, 2018 3 min

Convert more leads with our new HubSpot and Marketo apps

HubSpot and Marketo